Terms and Conditions

Welcome to Shopudiet.com

ShopuDiet came about from the personal search of the promoters for natural and healthy food for their families. It led to searching and seeking the best and most reliable 100% Organic Certified products that were reasonably priced.

ShopuDiet deals in brands from trusted organic farm products manufacturers who have a localized foot-print and are close to their farmers.

We literally work on the concept of farm to your dining table – serving natural, pesticide-free, naturally manured organic certified groceries.

We are driven by our passion for promoting natural, healthy, and safe food and lifestyle.

Terms of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document sets out the Terms and Conditions for Agroroot Collection LLP, a company incorporated under the companies Act.......with CIN......... This document is an agreement between M/s Agroroot Collection LLP. (herein after referred to as Shopudiet.com) and Users (herein after referred to as User) and is legally binding between the User and the Shopudiet.com. This document will be effective upon your acceptance of the same and will govern the relationship between User and ShopuDiet for the use of the Product (herein after referred to as Food Products) offered through website Shopudiet.com(herein after referred to as website) and through mobile application under the name and style of Shopudiet.com. (herein after referred to as app)

For the purpose of these Terms and conditions, wherever the context so require, the term:

DESCRIPTIONS AND PRICES OF PRODUCTS

1. We have taken care to describe and show products as accurately as possible. Despite this, products may vary from their descriptions, product images are for representation purposes only and may vary slightly from the actual product. If there is anything that you do not understand, or if you wish to obtain further information, please contact customer services Support@shopudiet.com. Descriptions/performances of products stated against each are based on the catalogue and technical literature printed by the manufacturers/agent. Therefore, the write up provided against each product is not that of Shopudiet.com and subject to change without prior notice.

2. Price may sometimes differ between local Stores and Shopudiet.com; you will be charged the price on the Shopudiet.com upon use of this site. We are under no obligation to honour any out-store price or promotion in the event that it differs from those on the Shopudiet.com site.

3. If, by mistake, we have under-priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we dispatch the product to you. In those circumstances, we will notify the correct price to you so you can decide whether you wish to order the product at that price. If you decide not to order the product, we will give you a full refund on any amount already paid for that product in accordance with our refund policy.

4. The payment may be processed prior to Shopudiet.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.

5. The price of a product does include the delivery charge, which will depend on the delivery method you choose and will be added during checkout.

ACCEPTANCE OF ORDERS

1. Your order is an offer to buy from us. We will send you an order acknowledgement email detailing the products you have ordered.

2. Nothing that we do or say will amount to any acceptance of your offer until we send you an email notifying you of the order acknowledgment. At this point, a contract will be made between us for you to buy and for us to sell the products that you have ordered from us.

3. After the time the contract is made, you cannot amend your order (but please see your right to cancel an order.

4. At any point up until the contract is made, we may decline to supply a product to you. If we decline to supply a product to you and you have already paid for it, we will give you a full refund of any amount already paid for that product in accordance with our refund policy.

CANCELLING YOUR ORDER

1. If you the customer cancel the order, Shopudiet.com shall cancel the order as per your request. However, the online transaction charges will not be refunded. The cost of delivering will apply if the product has been shipped. Shopudiet.com will not be able to cancel orders that have already been shipped. Shopudiet.com has the full right to demonstrate whether an order has been shipped or not. The customer agrees not to dispute the decision made by Shopudiet.com and accept Shopudiet.com decision regarding the cancellation.

2. For details of how to cancel your order please visit our returns and refunds page or contact customer support on 9207771797.

REFUNDS

ShopuDiet is unable to procure refund the amount if customer cancel the order within 24 hours of delivery.

PRICING ERRORS

We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item’s price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation.

SHOPPING CART

Items in your Shopping Cart reflect the current price displayed on the item’s product details page. Please note: This price may, at times, differ from the price displayed when the item was first placed in your Shopping Cart. Our merchandise/service is offered for sale by Agroroot Collection LLP for your personal use and not for resale. Therefore, we reserve the right to refuse to sell to any person whom we believe may be purchasing for resale.

DELIVERIES

1. Delivery will be made to the address specified when you complete the order. At point of delivery, identity verification of the Consignee by sighting either an original id proof support consignee verification, will be required by our courier partners.

2. Please note that we do not do delivery out of pin code we mention on our site.

3. We use a variety of delivery methods, depending on the size of the product you order. Some products are delivered directly by our supplier and the supplier will contact you to arrange delivery.

4. Whilst we make considerable effort to deliver all your products within 48 working hours of the date of your order, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you to let you know if we are having any problems getting a product to you within that time. Supplier delivered products for areas outside of main city limits that are classed as remote or semi remote may take up to 5 working days dependant on supplier schedules. (Contact Customer Support if further information is required)

PAYMENTS AND CARDS

1. Payment for your products will be taken at the time you place your order or Delivery time. Payments are done via Netbanking, Credit card, Debit card, Paytm or COD(Cash on Delivery)

2. Your credit/debit card details will be encrypted to the highest standard and held on the Cyber source Host payment gateway, secure from hackers.

3.When ordering from the luluhypermarket.in, we accept orders only from web browsers that permit communication through Secure Socket Lawyer (SSL) technology, for example a 7.0 version or higher of Internet Explorer, version 3.5 or higher of Firefox, Chrome version 10 or higher and Safari version 5 of higher. This means that you cannot inadvertently place an order through an unsecured connection.

4. All customers will be charged in Indian Rupee. If a foreign currency credit card is used, then any differences between approximation in any foreign currency and actual billing price on the customer’s card bill statement is probably attributable to different credit card companies charging different exchange rates.

RIGHT TO SUSPEND OR CLOSE YOUR ACCOUNT

1. We may suspend or close your account immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. You will not be able to order products on the Shopudiet.com site if your account is suspended or closed.

CUSTOMER SERVICES

If you have any queries about online matters, please contact us online support@shopudiet.com or via telephone: 9207771797 9.00 AM to 6.00 PM From Monday to Saturday.